Privacy Policy

1. Introduction

At Gifts4Hearts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

By using Gifts4Hearts.com, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Account credentials (if you create an account)
• Photos, text, and other content you provide for custom products
• Communications you send to us

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Create and customize your personalized products
• Send order confirmations and shipping updates
• Provide customer support and respond to inquiries
• Improve our website and user experience
• Send promotional emails and special offers (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations
• Analyze website usage and trends

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers

We work with third-party service providers who assist us with:

• Payment processing
• Order fulfillment and shipping
• Email delivery
• Website hosting and analytics
• Customer support

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Business Transfers

If Gifts4Hearts is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

We may use third-party analytics tools like Google Analytics to understand how visitors use our site.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure SSL encryption for data transmission
• Secure payment processing through trusted providers
• Regular security assessments
• Limited access to personal information

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing emails
• Data portability: Request transfer of your data to another service

To exercise these rights, please contact us at hello@gifts4hearts.com

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: hello@gifts4hearts.com